đź“„ Privacy Policy
Effective Date: September 1, 2025
IN-Genius Group LLC (“Company,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and safeguard your information when you interact with our website, subscribe to our SMS messaging program, or use our services.
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information Name, phone number, email address, and mailing address. Information you voluntarily provide when contacting us.
Messaging Data SMS/MMS message content, delivery status, timestamps, and frequency. Responses you provide through A2P messaging.
Website & Technical Data IP address, browser type, operating system, device identifiers, and referral URLs. Pages visited, time spent on site, and interactions with our website.
Cookies & Tracking Technologies We may use cookies, pixels, and similar technologies to improve website functionality, track user preferences, and measure marketing effectiveness.
2. How We Use Your Information
We may use your information for the following purposes:
To provide services, support, and customer communication.
To send alerts, updates, and confirmations via SMS, email, or other channels.
To comply with regulatory and legal obligations, including TCPA and CTIA messaging guidelines.
To improve website performance, messaging programs, and user experience.
For security purposes, including fraud detection and prevention.
3. SMS Messaging & A2P Program
Consent – By opting into our SMS messaging program, you consent to receive recurring messages from IN-Genius Group LLC at the phone number you provide.
Message Frequency – Frequency may vary based on your interactions.
Costs – Message and data rates may apply depending on your carrier.
Opt-Out – You may cancel at any time by replying STOP to any message. You will receive a confirmation of opt-out.
Help Requests – Reply HELP for assistance or contact us at 804-294-4646.
Non-Condition of Purchase – Your consent to receive messages is not required as a condition of purchase.
Carrier Disclaimer – Wireless carriers are not liable for delayed or undelivered messages.
4. Sharing of Information
We do not sell or rent your personal information. We may share your information in the following ways:
Service Providers: With third-party vendors that help deliver our services (e.g., SMS gateway providers, IT support).
Legal Requirements: With regulators, law enforcement, or authorities if required by law or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. SMS message logs may be retained for compliance and auditing purposes.
6. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of your data.
7. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect or maintain personal information from children. If we discover such information, we will promptly delete it.
8. Your Rights
Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of the personal information we hold about you.
Correction: Request updates or corrections to your information.
Deletion: Request that we delete your personal information.
Opt-Out: Stop receiving SMS messages by replying STOP.
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.
10. International Use
If you access our services from outside the United States, please be aware that your information may be transferred, stored, and processed in the U.S., where privacy laws may differ from those in your country.
11. Changes to This Privacy Policy
We may update this Privacy Policy at any time. The revised version will be posted on our website with the updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
IN-Genius Group LLC
8401 Mayland Dr Ste S
Henrico, VA 23294
đź“ž Phone: 804-294-4646
📧 Email: [email protected]